Terms of Service

1. Introduction and Acceptance

These Terms of Service ("Terms") govern your access to and use of the website operated by Blue Oak Consulting ("Blue Oak Consulting", "we", "us", or "our") and any consulting services we provide.

By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you should not use our website or services.

2. Our Services

Blue Oak Consulting provides commercial and capital advisory to executives and boards on pricing, growth economics, capital allocation, portfolio choices, transaction logic, and governance trade-offs.

The specific scope, deliverables, timelines, and fees for any engagement will be set out in a separate engagement letter or statement of work agreed between Blue Oak Consulting and the client.

3. Website Use

3.1 Permitted Use

You may use our website for lawful purposes only. You agree not to:

• Use the website in any way that breaches applicable laws or regulations
• Use the website to transmit unsolicited marketing material or spam
• Attempt to gain unauthorised access to our systems or networks
• Interfere with or disrupt the website or servers
• Copy, reproduce, or redistribute website content without permission
• Use automated tools to scrape or extract data from the website

3.2 Website Availability

We do not guarantee that our website will always be available or uninterrupted. We may suspend, withdraw, or restrict access to all or any part of the website for business or operational reasons.

4. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Blue Oak Consulting or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may view, download, and print pages from the website for your own personal, non-commercial use, provided you do not modify the content and retain all copyright and proprietary notices.

The Blue Oak Consulting name, logo, and brand elements are trademarks of Blue Oak Consulting. You may not use these without our prior written consent.

5. Consulting Engagements

5.1 Engagement Terms

All consulting engagements are subject to a separate written agreement that specifies the scope of work, deliverables, fees, payment terms, and other conditions. These Terms apply in addition to any engagement-specific agreement, but in the event of conflict, the engagement agreement will prevail.

5.2 Professional Standards

We conduct all engagements in accordance with professional standards and ethical principles. We maintain appropriate professional indemnity insurance and adhere to confidentiality obligations regarding client information.

5.3 Client Responsibilities

Clients are responsible for providing accurate and timely information, access to personnel and resources as agreed, and decisions on recommendations. The success of any engagement depends on active client participation and implementation.

6. Fees and Payment

Fees for consulting services will be agreed in writing before work commences. Unless otherwise specified in the engagement agreement:

• Fees are quoted exclusive of VAT, which will be added where applicable
• Expenses incurred in connection with the engagement will be recharged at cost
• Invoices are payable within 30 days of the invoice date
• We reserve the right to charge interest on overdue amounts at the rate prescribed by the Late Payment of Commercial Debts (Interest) Act 1998

7. Confidentiality

We treat all client information as confidential and will not disclose it to third parties without consent, except where required by law, professional regulatory bodies, or as necessary to perform our services (for example, to subcontractors bound by confidentiality obligations).

Similarly, clients agree to maintain confidentiality regarding our proprietary methodologies, tools, and materials disclosed during an engagement.

8. Limitation of Liability

8.1 Website Content

The content on our website is provided for general information purposes only. While we endeavour to keep information accurate and current, we make no warranties or representations about the completeness, accuracy, or suitability of the information for any particular purpose.

8.2 Consulting Services

Our advice and recommendations are based on the information available to us at the time and the agreed scope of work. Business decisions involve inherent risks, and we cannot guarantee any particular outcomes. Our liability for consulting services is limited as set out in the relevant engagement agreement.

8.3 General Limitations

To the fullest extent permitted by law, we exclude all warranties, conditions, and representations. We shall not be liable for any indirect, consequential, or special damages, or any loss of profits, revenue, data, or goodwill.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by law.

9. Indemnification

You agree to indemnify and hold harmless Blue Oak Consulting, its directors, officers, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your breach of these Terms or misuse of our website or services.

10. Third-Party Links

Our website may contain links to external websites for your convenience. We have no control over the content of these sites and accept no responsibility for them. The inclusion of any link does not imply endorsement of the linked website.

11. Termination

We may terminate or suspend your access to our website at any time, without prior notice, for conduct that we believe violates these Terms or is harmful to us or other users.

The termination of consulting engagements is governed by the relevant engagement agreement.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated revision date. Your continued use of the website after any changes constitutes acceptance of the modified Terms.

13. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales. Any disputes arising from or relating to these Terms or your use of our website or services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy and any engagement-specific agreements, constitute the entire agreement between you and Blue Oak Consulting regarding the subject matter herein.

16. Contact Information

For any questions about these Terms, please contact us: